Shipping & FAQs

Order Processing & Shipping

Each item is handmade to order. Orders will be processed in the order in which they are received. Please check the banner at the top of my website for current processing times. Due to the custom nature of each item, all sales are final. There are no refunds, returns, or exchanges. 

Due to the handmade nature of our items, our current processing time is ALWAYS listed in the banner at the top of the website. This timeline is an estimate based on current order volume and is subject to change at any time.

PLEASE consider the above before placing an order. We cannot offer refunds due to the handmade nature of our items.

You have 5 business days upon receiving to contact us with any issues of your order. Replacements will be sent in its place. 

Rooted & Redeemed Threads is not responsible for any shipment once it leaves our shop. Refunds are not provided for missing shipments. Please contact the carrier provided in your tracking information (UPS, FedEx, USPS) for more information on how to retrieve your order.